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ConverzaFlow support

How buyers get help using their Envato licence — what to send, what is covered, and how to contact GrandCoders.

ConverzaFlow product pageOpen live demo

Contact with your licence

Email support@grandcoders.com or use the contact form. Include your CodeCanyon purchase code so we can confirm the licence and the installation recorded against it.

  • Support page

    Recommended

    Troubleshooting order and scope.

    Open support

  • Contact form

    Choose ConverzaFlow, paste purchase code, describe the issue.

    Send a message

  • Email

    support@grandcoders.com — include purchase code in the first message.

    Email support
Your purchase code is the same value used on the installer License step.

What to include

  • Product ConverzaFlow and downloaded version
  • Envato purchase code
  • php artisan converzaflow:install-status when it runs
  • PHP and MySQL versions, hosting type (shared, VPS, Docker)
  • What you expected vs what happened
  • Exact error text — not a full .env file

Covered vs not covered

  • Covered

    Recommended

    Defects, documented feature questions, clean-download install help, licence activation clarification.

    • Defects in the product as published
    • Documented feature behaviour
    • Getting a clean download to install
    • Cron / shared-hosting flags / licence activation

  • Not covered

    Customisation and third-party account work remain yours.

    • Custom code for your project
    • Creating Meta / Telegram / Stripe accounts for you
    • Bugs from your modifications
    • Hosting, DNS, or mailbox deliverability on your server

Still stuck?

Check the setup guide bundled with your download first — it is specific to the release you own. If that does not resolve it, open support and include your Envato purchase code so we can match the licence.

Go to support

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